When you use a Click-to-Run based installation of Outlook 2013, Outlook 2016, Outlook 2019, Outlook 2021 or Microsoft 365, then you can manually check for updates via the Update Options button that is show by going to File-> Office Account in Outlook. When you are using an MSI-based installation of Outlook 2016 or previous, you can configure Microsoft Update to also check for Office updates. Just to make sure you are not trying to troubleshoot an issue which has already been solved, before you begin verify that you have installed all updates for your version of Outlook.Īlso note that Outlook 2007 and Outlook 2010 are no longer supported versions of Outlook and may have compatibility and security issues with Windows 10 and Windows 11 which will no longer be addressed. Check the Event Viewer and post in the Outlook forum for further help.Run a Repair, Office Diagnostics or reinstall Office/Outlook.Use scanpst.exe to fix Outlook Data File errors. Does Outlook still work for other users on the computer?.Depending on the answers, you could possibly skip large portions of this guide or even directly get a solution to your startup issue. We’ll start off this guide with 3 easy questions. This guide explains all you need to know about that in order to get your Outlook to start without errors again.Īside from solving problems with starting Outlook, this guide can also be used as a base to troubleshoot other common Outlook issues. Access to the Mail and Calendar applications will remain available in the Microsoft Store app through 2024.Getting Outlook to work again properly when experiencing startup errors, crashes or hangs (Not Responding in the Title Bar) often is not that hard but it does require some specific knowledge about the inner workings of Outlook. In its post detailing the transition, new PCs shipping with Windows 11 will reflect the switch beginning in early 2024. In other news about Outlook, Microsoft recently announced that it will completely replace Windows 11’s native Mail and Calendar apps by the end of 2024. When new profiles are created, or the setting for shared calendar improvements is turned off, it can trigger this scenario. The program then acts unresponsive or stall out. Microsoft says this startup problem is caused by a conflict in the app, where it’s unable to determine the default state of the cache, due to Office and non-Office MAPI apps making different calls on that status. (Having trouble finding that option? You can read the more detailed instructions in Microsoft’s support page on the issue.) In the Exchange Account settings, choose More Settings > Advanced, then check the box for Turn on shared calendar improvements. Some users have been able to get into Outlook by quitting the misbehaving app and then opening it again, but Microsoft is currently suggesting a better workaround via Outlook’s Account Settings. The attempt to log on to Microsoft Exchange has failed” when trying to open the program. When starting the app, it may act slow or even outright freeze in airplane mode, you might also see an error message of “ Cannot start Microsoft Outlook. If you’re a Microsoft 365 subscriber experiencing Outlook freezes at startup, there’s some good news on the way-Microsoft’s not only aware of the issue and working on a fix, but it has a workaround to try, too.Īs Bleeping Computer reports, this problem affects Microsoft 365 users who sync their Outlook data files between their local PC and the cloud.
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